ITSM Service Management Software


Openser® Service Management Software

Openser optimizes your business efficiency with advanced IT service management software. Simplify management, tracking, and problem resolution with our comprehensive solution. Automate workflows, enhance communication, and ensure customer satisfaction.

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Benefits of Openser ITSM Software

How does it help you with your clients?

ITIL Processes

Our Openser Ticket System is certified under the most important ITIL operational processes.

Service Levels

The ITSM software automatically calculates key indicators of your service desk to pinpoint areas for improvement.

value customers users viewer
Customer Satisfaction:

The ITSM software provides a feedback section for gathering input from served users.

Advanced statistics

With Openser ITSM Software, decision-making is streamlined with a wide range of options to gather operational statistics.

Point of contact

With ITSM software, you will have a centralized point of contact to manage various areas of the company.

Designed for operational efficiency.

With over 29 years of experience working with companies of all types, we have developed a tool designed for efficient operation.

They trust in Openser!


What do customers think about Openser?

"Openser has supported us by enhancing our service structures, focusing efforts on maintaining high SLAs with end users, reinforcing our capabilities, and transforming IT into a business facilitator."
Eng. Roberto Carlos Martínez
Corporate IT
"Openser has been our ITSM tool for over 15 years, ensuring care and service across various areas of the business."
Eng. José Luis Morán
Qualtia IT


Certified by Pink Elephant and Awarded in Innovation at National Level.


OpenSer is a service management software developed by OpenService, ideal for all types of companies.


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Opening Hours

Monday to Friday

9:00 – 13:00 and 15:00 – 18:00  (GMT-6)

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