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Improve Service Administration

Openser Mobile is an application that aggregates all your requests from various channels and manages them from one centralized location.

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Dashboard de Administración de Servicios

Dashboard

All your data on a single platform

Designed to offer a summary view of personal operational information at the moment, showing the most relevant ticket data to act immediately.

Tickets Console

Incident Management

The ticket console for service administration is designed to be the starting point for dealing with tickets assigned to a particular area or agent, it executes actions available to more than one ticket at the same time. Monitor service level agreements through your traffic lights – no more expired tickets!

Consola de Tickets para Administración de Servicios
Actividades y Tareas para Administración de Servicios

Activities and Task Registration

The services you manage may require more than one resource or collaborators for their attention and solution. It is not necessary to open a series of tickets for each task, authorization, validations and compliance. Manages the specific supports between service areas to solve the related ticket.

More collaboration than ever!

Portal

Intended for self-service, for registration and solution of your needs in the service, by selecting categories.

Portal de Administración de Servicios

Attend and resolve tickets
from your cell phone!

Attend and Lift tickets from your cell phone!

Authentication

Openser can integrate with Active Directory and Google and Twitter APIs to authenticate access to its users.

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WHAT ARE YOU ABLE TO DO?

the possibilities are endless

ABOUT US

OpenSer is a service management software developed by OpenService, ideal for all types of companies.

TECHNICAL SUPPORT

Are you already an Openser customer and need technical assistance?

Web contact

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Opening Hours

Monday to Friday

9:00 – 13:00 and 15:00 – 18:00  (GMT-6)

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