Openser Corporate Ticket System
Openser is the integrator you need to improve the customer experience. Powerful yet easy-to-use Service Management Software designed for teams like yours to improve their communication.
ITSM Service Ticket Management System with Enterprise Flexibility
If the growth of your company and customers is generating CHAOS, it is vital to have the flexibility to adapt to a technological strategy. Alexa gives us the ability to invoke Web Services that perform one or more actions external to Openser, for example: create a work order in a billing system, call a customer service representative, monitor the completion of tasks, products, electronics remotely or even integrate with your company's apps.
Openser Management Software adapts the functionalities for your company:
Centralize
Attention
Omnichannel
Implementation
Collaboration
Centralize
Centralize all company services on a single platform with ITSM expertise and offer your customers and employees multiple channels for their requests.
Attention
Working hours, different geographic locations, time zones and different operating windows are adapted to avoid additional costs in your operation.
Omnichannel
Ensures that all customer service interactions whether by mail, phone, chat, WhatsApp and social media are focused on Openser by prioritizing each service.
Implementation
We will assist you and collaborate with your teams, delivering from the first ticket the guarantee of what is expected.
Collaboration
Support your teams to reduce solution times, improve their productivity without the need to increase their operational resources through a KDB.
Customers who trust Openser Service Management Software
Openser offers the best Cost/Benefit Ticketing System on the Market
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Tickets registered monthly
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Agents and Operators attend daily
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Users use Openser
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Successful deployments
PRODUCTS
Openser
Omnichannel
Mobile
Alexa
Power BI
Omnichannel
Mobile
Alexa
Power BI
SOLUTIONS
SMEs
Corporate
Sectors
Functionalities
Corporate
Sectors
Functionalities
RESOURCES
Blog
Reseller
Reseller
Are you already an Openser client and need technical assistance?
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Office hours
Monday to Friday 9:00 a.m. – 1:00 p.m. and 3:00 p.m. – 6:00 p.m.
Time in Mexico City (GMT-6)
web contact
Send whatsapp
Office hours
Monday to Friday 9:00 a.m. – 1:00 p.m. and 3:00 p.m. – 6:00 p.m.
Time in Mexico City (GMT-6)