Openser
Service Management
Software
Openser Software is ideal to Manage your Company’s Services.
Get to know Openser's Functionalities
Openser Management Software adapts the functionalities for your company:
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Assignment to 2nd level areas
Evaluation by Agent
Work Hours by Agent
Notifications and Escalations
Reporter
Satisfaction surveys
Assignment to 2nd level areas
Openser has automatic allocation of tickets based on business rules, speeding up registration and avoiding mistakes.
Evaluation by Agent
Openser offers the flexibility to mark certain responses as critical to offer an individual agent rating.
Work Hours by Agent
Notifications and Escalations
Reporter
Satisfaction surveys
Omnichannel
The Omnichannel tool allows you to maintain contact with your customers from various channels such as WhatsApp, Facebook, Facebook Messenger, Chat, from the Openser Portal.
PRODUCTS
Openser
Omnichannel
Mobile
Alexa
Power BI
Omnichannel
Mobile
Alexa
Power BI
SOLUTIONS
SMEs
Corporate
Sectors
Functionalities
Corporate
Sectors
Functionalities
RESOURCES
Blog
Reseller
Reseller
Are you already an Openser client and need technical assistance?
web contact
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Office hours
Monday to Friday 9:00 a.m. – 1:00 p.m. and 3:00 p.m. – 6:00 p.m.
Time in Mexico City (GMT-6)
web contact
Send whatsapp
Office hours
Monday to Friday 9:00 a.m. – 1:00 p.m. and 3:00 p.m. – 6:00 p.m.
Time in Mexico City (GMT-6)