

SERVICE MANAGEMENT SOFTWARE
Configurable for any business area
Openser will help you to have a Ticket Control
What is Software Openser?
Software for Service Management based on best practices, which mainly supports the function of IT Service Management (ITSM) or Customer Service Center, from initial contact to service closure, helping to control service times and satisfaction of the user.
How do we do it?
Learn how the Service Management Software works
Offer your clients the ability to request services on our user portal or mobile devices.
Streamlines the classification of services, reducing costs and risks in the operation.
Reduces response times and solution to services through indicators and alerts from SLA’s.
Constantly strengthen your service, through our formal feedback channels.


KNOW THE FUNCTIONS OF THE INCIDENT MANAGEMENT SOFTWARE
It's time to minimize your costs and manage!
Manages punctual supports between service areas.
They allow us to measure the level of service in the way and form that the user expects.
Ability to implement notification and escalation rules.
Ensure a smooth and seamless transition with cloud-based solutions.
Control time by monitoring agreements between service areas.
Interaction of various work areas, ensuring adherence to best practices.
THE BEST COST / BENEFIT OF THE MARKET TICKETING SYSTEM
What do customers think about Openser?


25
years of
experience
Learn more about our
success stories.
25
Years Of Experience
Learn More About Our
Success Stories.
Openser Software Helps You Generate Good Management Service Management
Openser is adaptable to all types of companies:




Drowned In Complex And Expensive Implementations?

The ideal Software for the correct
Management of Services