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ITSM Service Management Software

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Openser® Service Management System

Openser optimizes the efficiency of your business with advanced IT service management software. Simplify management, tracking and problem resolution with our end-to-end solution. Automate workflows, improve communication and ensure customer satisfaction.

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Tell us about yourself and we will gladly inform you in detail how Openser will help your company.

Some of them trust Openser!

Software para la Gestión de Servicios

ITSM SOFTWARE | INCIDENT MANAGEMENT

What do customers think about Openser?

"Openser has supported us by strengthening our service structures, focusing efforts and keeping SLAs at a high level, with end users, strengthening areas and making IT a business facilitator"
Ing. Roberto Carlos Martínez
TI Corporativo
"Openser has been our ITSM tool for more than 15 years to ensure care and service in different areas of the business."
Ing. José Luis Morán
TI Qualtia

BENEFITS OF THE ITSM OPENSER SOFTWARE

How does it help you with your clients?

ITIL processes

Our Ticket Openser System is certified under the most important ITIL operating processes.

Service levels

The ITSM Software automatically calculates the most important indicators of your Service Desk to identify opportunities for improvement.

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Customer satisfaction

The ITSM Software offers you a pointers section to get feedback from users served.

Advanced statistics

With ITSM Openser Software, making decisions is easier since it offers numerous options to obtain operation statistics.

Contact point

With ITSM Software you will have a single point of contact to manage different areas of the company.

Designed to Operate

More than 20 years of experience operating with all types of companies. They allow us to create a tool designed to have an efficient operation.

OPENSER TICKET SYSTEM IS FOUND

Certified by Pink Elephant and Awarded in Innovation at National Level

ABOUT US

OpenSer is a service management software developed by OpenService, ideal for all types of companies.

TECHNICAL SUPPORT

Are you already an Openser customer and need technical assistance?

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Opening Hours

Monday to Friday

9:00 – 13:00 and 15:00 – 18:00  (GMT-6)

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