Our Discounts
Price by Volume
Licensing Plan
for SMEs
Licensing Plan
for SMEs
The Openser Service Center (CAO) receives all your service requests to through the Web Portal for Clients located at the following Internet address:
Support Plan 8 x 5
Included
- Support and technical assistance via the portal from 9:00 a.m. to 6:00 p.m. (Mexico City Time) from Monday to Friday on business days AT NO COST.
- Remote technical assistance.
- When in the judgment of the client requires support for critical incidents after business hours. This support will be priced at $25 USD + VAT per hour and $50 USD + VAT on holidays.
Support Plan 24 / 7
$100 USD a month
- Support and technical assistance via telephone, WhatsApp and portal from 9:00 a.m. to 6:00 p.m. (Mexico City Time) from Monday to Friday on business days, 24/7 support exclusively for critical incidents 365 days a year .
- Remote technical assistance.
NOTE: It is considered a critical incident only in those situations where there is a service interruption or prevents the essential operation of the tool, this must be reported by phone by the type of emergency and then register your related ticket in
the CAO support portal.
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