Service Management Software
Management Software simplifies service delivery!
Service Management Software
Enjoy Our Features!
Optimal Management for your Services
Control the resolution times by monitoring the agreements between the service areas and the customer in a visual way through the traffic lights that will help you prevent breaking the SLA’s.
Designed to offer a summary view of the operational personal information at the moment, showing the most relevant data of the tickets to act immediately.
Openser has the ability to implement complex notification and escalation rules to send the necessary notifications to those responsible for the service.
With the Ticketing Openser System you will be able to make decisions easier since it offers numerous options to obtain operation statistics.
The Management Software includes a powerful workflow module (Workflows) with which you can automate different processes based on business rules of your company.
Openser has the automatic allocation of tickets based on business rules, speeding up registration and avoiding mistakes.
At Openser we have more than 25 years of experience
Openser Grows Along With You
Reduce Costs, Increase Productivity and Improves Customer service
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Improve your Management of Services Now!
