Service Desk Software

SERVICE DESK INCIDENT MANAGEMENT SOFTWARE
Software for Service Desk aligned with ITIL
Customer Support Software for Service Desk is a tool that manages different channels efficiently.
More than 20 years of experience operating Service Desk with all types of Company. They allow us to create a tool designed to have an efficient operation.
With the Openser Customer Support Software, making decisions is easier since it offers numerous options to obtain operation statistics.


Our Service Desk Openser system is certified under the most important ITIL operating processes.
Openser automatically calculates the most important indicators of your Service Desk to identify opportunities for improvement.
The Software for Service Desk Openser offers a section of indicators to obtain feedback from users served.
How do we do it?
KNOW THE STEPS TO IMPROVE YOUR SERVICE
It offers better process management and the ability to generate or request support tickets through our user portal also available on mobile devices.
It offers better process management and the ability to generate or request support tickets through our user portal also available on mobile devices.
Streamline the classification of services by reducing costs and risks in the operation with Openser's process management.
Streamline the classification of services by reducing costs and risks in the operation with Openser's process management.
Assign collaborators and reduce response times by providing solutions to services with ticket monitoring, improving time thanks to alerts and notifications.
Assign collaborators and reduce response times by providing solutions to services with ticket monitoring, improving time thanks to alerts and notifications.
Constantly strengthen your service, through our formal feedback channels for Service Desk Software.
Constantly strengthen your service, through our formal feedback channels for Service Desk Software.



OPENSER SYSTEM FOR HELP DESK
Certified by Pink Elephant and Awarded in Innovation at National Level


OPENSER SYSTEM FOR HELP DESK
Certified by Pink Elephant and Awarded in Innovation at National Level
Software Benefits for Service Desk Openser:
- Reduce costs in the operation of your Service Desk
- Increase productivity
- Improves communication between areas
- Single point of contact
- Improves customer service
THE BEST TICKETING SYSTEM ON THE MARKET
What do customers think about Openser?


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Openser is adaptable to all types of companies