TICKET MANAGEMENT SYSTEM FOR LARGE COMPANIES
Start lowering costs and increasing productivity
Openser is the integrator you need to improve the customer experience. Powerful yet easy-to-use Service Management Software that is designed for teams like yours to improve their communication.
ITSM Ticket Management System with business flexibility
If the growth in your company and clients is generating CHAOS, it is vital to have the flexibility to adapt to a technological strategy.
Your Company on a single Platform
Centralize on a single platform all the services of the company with the experience of ITSM and offer your clients and collaborators multiple channels to their requests
Attention "Follow the sun"
Business hours, various geographical locations, time zone and various operating windows are adapted to avoid additional costs in your operation.
Openser Benefits:
- Reduces costs in operation
- Increase productivity
- Improves communication between areas
- Single point of contact
- Improves customer service
Multichannel
It ensures that all attention interactions, whether by mail, phone, chat, WhatsApp and social networks, are concentrated in Openser, giving priority to each service.
Implementation
We develop your services by assisting you and collaborating with your teams, delivering the guarantee of the expected from the first ticket.
Collaboration
Support your work teams to reduce solution times, improve their productivity without the need to increase their operational resources through a KDB.
Software Stored in the Cloud for the correct
Management of Services
Openser is recognized as the best Latin American Partner Network
Software Stored in the Cloud for the correct
Management of Services
Openser is recognized as the best Latin American Partner Network
They are some of those who trust Openser:
We can do more for your company
If there is a process or functionality that we do not include or that your current application does not comply, our consulting and development team is willing to listen to you so as not to limit your needs.
