TICKET SYSTEM FOR SMEs

Manage your business and go further

Thanks to your team you will be able to work with undisputed commitment. And now you can be more efficient with the Ticket Openser System, a powerful but easy-to-use software that is designed so that teams like yours improve their communication.

A Ticket System to solve all your service challenges

If the growth in your company and clients is generating CHAOS, it is vital to have the flexibility to adapt to a technological strategy.

Service Applications

Solution

Are your customers frustrated and confused?

Calls or emails are not attended

Give your clients different channels to request their services. Openser prioritizes, classifies and assigns your tickets and becomes your single point of contact.

Do services care "stagnate" when processes between different areas become bureaucratic?

Automate processes through Work Flows between different work areas. Establish SLA’s. Save and improve the customer experience.

Openser Benefits:

Do your customers need quick responses, self-service and friendly access?

A knowledge base allows clients and users access to old requirements and obtain an immediate solution to their basic problems instead of activating a support service.

Do you require that monitoring and service complaints be addressed and objective?

The Software Openser keeps its clients and service agents informed about the progress and status of each service and at its closure it gets the voice of the client through its survey module.

They are some of those who trust Openser: